Terms and Conditions

WhatsApp MCP — Terms and Conditions Last Updated: November 4, 2026

1. Agreement to Terms

By generating a connection URL, linking your WhatsApp account, or using any part of the WhatsApp MCP service ("Service"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, you must not use the Service.

These Terms constitute a legally binding agreement between you ("User," "you," or "your") and WhatsApp MCP ("we," "us," or "our").

2. Description of Service

WhatsApp MCP is a connector that lets the AI assistant of your choice (for example Claude, ChatGPT, Grok Bot, Muse, Cursor, or any other tool that supports the Model Context Protocol, "MCP") work with your WhatsApp account. Through the tools we provide, your assistant can:

  • Read Your Chats: List your recent chats, find chats waiting for your reply, and read chat history, including groups.
  • Search: Search your messages and contacts.
  • Send Messages: Send messages to a contact or group, one at a time.
  • Writing Style: Show your assistant how you write in a chat and in your other recent chats, using messages you typed yourself, so the messages it writes for you sound like you.
  • Send Files: Send photos, videos, voice notes, and documents, from a link, a Google Drive file, or a file you received.
  • Schedule Messages: Schedule messages to be sent later, including repeating messages, and list or cancel them.
  • Edit, React, and Delete: Edit and delete messages you sent, and react to messages.
  • Media: Download photos, videos, voice notes, and documents from your chats.
  • Mark as Read or Unread: Mark chats as read or unread.
  • Manage Your Account: Link and unlink WhatsApp, check your connection, manage your subscription, send feedback, and delete your account.

Some of these features require a paid subscription (see Section 9).

WhatsApp MCP has no app, dashboard, or account page: everything happens in your conversation with your AI assistant.

The Service works by linking to your WhatsApp account as a "linked device," the same technology used by WhatsApp Web. WhatsApp MCP is not affiliated with, endorsed by, or sponsored by WhatsApp or Meta Platforms, Inc., nor by the providers of any AI assistant.

3. Eligibility

To use WhatsApp MCP, you must:

  • Be at least 16 years of age.
  • Have a valid WhatsApp account.
  • Have the legal capacity to enter into these Terms.
  • Comply with WhatsApp's own Terms of Service.

4. Your Connection URL and WhatsApp Linking

4.1 Your Connection URL

When you generate a connection URL on our website, it contains a private token that gives access to your WhatsApp through the Service. Keep it secret, like a password. Anyone who has it can read and send messages on your WhatsApp. Do not share it, post it, or commit it to public code. If you think it has been exposed, delete your account (see Section 12.1) or unlink WhatsApp, and generate a new URL.

4.2 Linking Process

To use WhatsApp MCP, you link your WhatsApp account by scanning a QR code or entering a pairing code, which your AI assistant gets for you. This adds WhatsApp MCP as a linked device on your WhatsApp account.

4.3 Your Responsibilities

You are responsible for:

  • Keeping your connection URL and your WhatsApp account secure.
  • All activity that occurs through your connection URL and linked account, including actions taken by your AI assistant.
  • Choosing which AI assistants to connect, and their settings (for example, whether they ask before calling a tool).
  • Reviewing messages before your AI assistant sends them, and making sure all messages sent through WhatsApp MCP comply with applicable laws and WhatsApp's Terms of Service.
  • Respecting the privacy of the people whose messages and contact details you access through the Service.

4.4 Session Management

  • You may unlink WhatsApp MCP at any time, by asking your AI assistant or from WhatsApp's Linked devices settings on your phone.
  • We may disconnect your session for security reasons, maintenance, or if we detect a violation of these Terms.
  • The connection depends on WhatsApp, which is outside our control. WhatsApp may disconnect linked devices, for example if your phone stays offline for a long time; you may then need to link again.

5. Acceptable Use

WhatsApp MCP is designed for use of your own WhatsApp account, for personal use or for your own business. It is not a marketing tool, a sales outreach platform, or a bulk messaging service.

Business use is allowed when it is ordinary conversation: replying to customers and other people who contacted you, following up on conversations they started, and keeping in touch with existing contacts who expect to hear from you.

You agree not to use WhatsApp MCP to:

  • Send spam, unsolicited messages, or bulk commercial/marketing messages.
  • Send the same message to many people, one by one or otherwise, for promotional, advertising, or lead-generation purposes.
  • Harass, threaten, or abuse any individual.
  • Distribute illegal, harmful, defamatory, or objectionable content.
  • Impersonate another person or entity.
  • Access a WhatsApp account that is not yours, or that you are not authorized to use.
  • Violate WhatsApp's Terms of Service or Community Guidelines.
  • Attempt to reverse-engineer, decompile, or exploit the Service, or access other users' accounts or data.
  • Exceed any rate limits or usage thresholds we may establish.
  • Use the Service for any purpose that violates applicable law.

We reserve the right to suspend or terminate your access if you violate these rules.

5.1 WhatsApp Compliance and Account Risk

WhatsApp MCP uses WhatsApp's linked-device feature, but it is not an official WhatsApp product, and WhatsApp may not permit unofficial clients. Using WhatsApp MCP, and especially sending many messages or unsolicited messages, may result in WhatsApp restricting or permanently banning your WhatsApp account. WhatsApp enforces its own policies independently, and WhatsApp MCP has no ability to prevent or reverse any action WhatsApp takes against your account. You assume full responsibility for how you use the Service and the consequences of that use on your WhatsApp account.

5.2 Anti-Ban Safeguards

To lower the risk described in Section 5.1, the Service applies safeguards to how and when messages are sent, especially messages that start a conversation with someone who hasn't written to you. Because of them, a message may be sent later than you asked, including scheduled messages, or may not be sent. On the free plan, messages to people who haven't written to you are not sent at all (see Section 9.2). We do not publish the details of these safeguards and may change them at any time. They lower the risk but cannot remove it: we cannot guarantee that your WhatsApp number will not be restricted or banned, and Section 5.1 still applies.

6. Your AI Assistant

6.1 Third-Party AI

WhatsApp MCP does not provide or run an AI. The AI assistant you connect is provided by a third party (for example Anthropic, OpenAI, xAI, Meta, or Cursor) under its own terms and privacy policy. Data that our tools return to your assistant, such as messages and contacts, is handled by that provider. We are not responsible for your AI assistant or its provider.

6.2 Actions Taken by Your Assistant

Your AI assistant decides when to call our tools based on your instructions. You acknowledge that:

  • AI assistants can make mistakes: they may misread messages, pick the wrong recipient, or send something you did not intend.
  • Messages your assistant sends through WhatsApp MCP are sent from your WhatsApp account and are your responsibility.
  • Summaries and answers produced by your assistant may not be accurate or complete.

6.3 No Professional Advice

WhatsApp MCP does not provide legal, medical, financial, or professional advice.

7. Privacy and Data

Your privacy is critically important to us. Please review our Privacy Policy for details on how we collect, use, and protect your data.

Key commitments:

  • We will never sell your data.
  • We will never use your data for advertising.
  • You can delete all your data at any time by asking your AI assistant to delete your WhatsApp MCP account.

8. Intellectual Property

8.1 Our Property

WhatsApp MCP, including its software, design, brand, and documentation, is our intellectual property or licensed to us. You may not copy, modify, distribute, or create derivative works from any part of the Service without our written permission.

8.2 Your Content

You retain ownership of all messages, contacts, and content you access or send through WhatsApp MCP. By using the Service, you grant us a limited, non-exclusive license to store and process your content solely for the purpose of providing the Service.

9. Trial, Plans, Subscriptions, and Availability

9.1 Free Trial

When you link a phone number for the first time, you get a free trial of 1 hour with every feature. The trial is tied to your phone number: connecting more AI tools or generating new URLs does not start a new trial.

9.2 Free Plan

  • When the trial ends, or a paid subscription ends, your account moves to the free plan. You can keep using it at no cost.
  • The free plan includes reading, summarizing and searching your chats, and sending text messages to people who have written to you. Every text message sent through the Service on the free plan has the line "Sent via wa-mcp.com" added at the end. By sending messages on the free plan, you agree to this line being added.
  • Starting conversations with people who haven't written to you, sending files, scheduling messages, and editing, reacting to and deleting messages require a paid subscription. The anti-ban safeguards for new conversations (Section 5.2) are part of the paid plan, and without them, messaging these people is a common reason WhatsApp bans numbers.
  • A free account with no use for 30 days is deleted (see the Privacy Policy, Section 5.3).

9.3 Subscriptions

  • A paid subscription removes the "Sent via wa-mcp.com" line and includes every feature. Your AI assistant can show you the available plans and prices, and payment links, through the manage_subscription tool. Current prices are also shown on our website.
  • Payments are processed by Stripe. Subscriptions renew automatically at the end of each billing period until cancelled.
  • You may cancel your subscription at any time through the Stripe billing portal, which your AI assistant can open for you with manage_subscription. Cancellation takes effect at the end of the current billing period.
  • Deleting your account cancels your subscription immediately. The remainder of the current billing period is not refunded.
  • One subscription covers one phone number and all the AI tools you connect to it.
  • We may change prices or plans. Price changes for existing subscriptions will be announced in advance and apply from your next billing period.
  • Features may change, be added, or be removed as the Service evolves.

9.4 Dependencies

WhatsApp MCP depends on third-party services, including WhatsApp, Cloudflare, Supabase, our hosting provider, and Stripe, as well as your AI assistant. Service disruptions caused by these providers are outside our control.

9.5 Maintenance

We may temporarily suspend access for maintenance, updates, or security patches. We will make reasonable efforts to keep downtime short.

10. Limitation of Liability

To the maximum extent permitted by applicable law:

  • WhatsApp MCP is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.
  • We are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.
  • We are not liable for any messages sent, not sent, or incorrectly sent through the Service, including messages sent by your AI assistant.
  • We are not liable for any action WhatsApp takes against your WhatsApp account, including restrictions or bans.
  • We are not liable for the actions of your AI assistant or its provider, or for misuse of your connection URL by anyone you shared it with or who obtained it from you.
  • We are not liable for any loss, corruption, or unauthorized access to your data caused by circumstances beyond our reasonable control.
  • Our total liability for any claim related to the Service shall not exceed the amount you have paid us in the 12 months preceding the claim.

11. Indemnification

You agree to indemnify and hold harmless WhatsApp MCP, its founders, employees, and agents from any claims, damages, or expenses (including legal fees) arising from:

  • Your use of the Service, including actions taken by your AI assistant.
  • Content you send through the Service.
  • Your violation of these Terms.
  • Your violation of any applicable law or third-party rights.

12. Termination

12.1 By You

You may stop using WhatsApp MCP at any time by:

  • Unlinking WhatsApp (by asking your AI assistant, or from WhatsApp's Linked devices settings).
  • Asking your AI assistant to delete your WhatsApp MCP account.

Deleting your account cancels your subscription, unlinks WhatsApp MCP from your WhatsApp, and deletes your account, connection tokens, WhatsApp session, and stored messages, as described in the Privacy Policy. It does not delete your WhatsApp account or your chats on your phone.

12.2 By Us

We may suspend or terminate your access at any time if:

  • You violate these Terms.
  • Your use poses a security risk to the Service or other users.
  • Required by law or regulation.
  • The Service is discontinued.

If your trial ends or your subscription ends, your account moves to the free plan described in Section 9.2. A free plan account with no use for 30 days is deleted and your WhatsApp is unlinked.

Upon termination, we will delete your data in accordance with our Privacy Policy.

13. Dispute Resolution

Before filing any formal legal proceedings, you agree to contact us first and attempt to resolve the dispute informally within 30 days.

14. Changes to These Terms

We may update these Terms from time to time. When we do:

  • The "Last Updated" date will be revised.
  • Material changes may also be announced through the tool responses your AI assistant receives.
  • Continued use of the Service after changes constitutes acceptance of the updated Terms.

15. Miscellaneous

  • Severability: If any provision of these Terms is found unenforceable, the remaining provisions will continue in full effect.
  • Waiver: Our failure to enforce any right or provision does not constitute a waiver of that right.
  • Entire Agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between you and WhatsApp MCP regarding the Service.
  • Assignment: You may not assign your rights under these Terms. We may assign our rights in connection with a merger, acquisition, or sale of assets, provided that the assignee agrees to honor these Terms, including all data protection commitments. Your data will never be sold as part of any transaction.

16. Contact Us

If you have any questions about these Terms, please contact us at:

These Terms apply to all WhatsApp MCP users, including those on free trials and active subscriptions.

WhatsApp MCP Terms & Conditions